I am impressed with the meaningful and thought provoking information you pulled together in "Generations Apart" and "21st Century Service!". We're lucky to have professionals such as yourselves to use as resources as we grow SEARS. I look forward to working with you again in the near future. With your expertise and energy, I'm sure our associates will be motivated with a crystal clear focus, and an insatiable desire to take outrageous care of our customers.
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